Introduction
At Praise Service Industries, we’re committed to delivering your purchases in the quickest and most efficient manner possible. Due to the variety of products we offer and our commitment to serving customers worldwide, our shipping policy is designed to address various scenarios and answer all your shipping-related questions.
Domestic Shipping
Standard Shipping:
- Carriers: We utilize a mix of carriers including USPS, UPS, DHL and FedEx.
- Delivery Times: Estimated delivery time is 5-8 business days after order processing and creation.
- Cost: Shipping cost is calculated based on weight, dimensions, and destination.
International Shipping
- Availability: We do not ship outside of the United States.
Special Shipping Situations
Pre-Orders:
- Items available for pre-order will be shipped on the estimated availability date. Customers will be notified of any changes to the shipping date.
Backorders:
- If an item is on backorder, customers will be informed of the expected ship date. Backordered items are shipped as soon as they become available.
Multiple Shipments:
- Orders containing multiple items may be shipped separately due to item availability. Customers will not incur additional shipping charges in such cases.
Shipping Restrictions
- Certain products may have shipping restrictions due to size, weight, or legal restrictions in specific countries or states.
Returns and Exchanges
- Please refer to our Return and Exchange policy for details on how to return products. Note that shipping charges for returns and exchanges are the responsibility of the customer, except in cases of defective or incorrect items received.
Tracking Your Order
- Upon shipping, customers will receive a tracking number via email, allowing them to track their order’s progress to delivery.
Lost or Damaged Items
- If your order is lost in transit or arrives damaged, please contact our customer service immediately to initiate a claim and arrange for a replacement or refund.
Customer Service
- For any shipping-related inquiries or special requests, please contact our customer service team at our web form on our Contact Us page.
